About Statertek

At Statertek, we believe great software is built by great teams.

Based in Limassol, Cyprus, we are a software development company designing, building, and maintaining the technology businesses rely on. From web platforms and mobile applications to payment systems and AI-powered products, we deliver innovative, scalable, and reliable software solutions for clients across Europe, the Gulf, and beyond.

Our engineers, designers, and QA professionals work together from the first sprint through production and beyond. We believe in collaboration, ownership, continuous learning, and building products that make a real difference.

We invest in talent, create opportunities for professional growth, and believe in promoting from within. Whether you are starting your career or bringing years of experience, you will have the opportunity to contribute, learn from talented colleagues, and see the impact of your work.

Then in metal, now in code.

If you are passionate about technology, enjoy solving complex challenges, and want to build software that matters, we would love to hear from you.

About the Role

Owns the B2B Partner relationship in steady-state, holding the primary relationship for the account and driving adoption, retention, and account health. Runs account onboarding, QBRs, and renewals, supports expansion, and acts as first point of escalation intake, coordinating technical demos and Operator Acceptance Testing without owning delivery.

Key Responsibilities

• Run account setup and the onboarding procedure with the partner.

• Hold the primary relationship and coordinate Operator Acceptance Testing and demos.

• Own QBR cadence, renewals, and adoption tracking per account.

• Act as first point of escalation intake for the account.

• Own account health metrics and retention.

• Partner with Vendor Integration and Support to keep the account healthy.

Qualifications & Experience

• 4+ years of customer success or account management experience with B2B gaming operators, platform, or SaaS.

• Proven customer-success track record (adoption, retention, renewals, and account expansion).

• Strong relationship, QBR, and renewal/retention skills.

• Ability to coordinate technical demos and Operator Acceptance Testing without owning delivery.

• Commercial acumen and steady-state partner-management experience.What We Offer

• Competitive compensation package.

• Collaborative and supportive working environment.

• Professional growth, mentorship, and internal career development opportunities.

• Opportunity to work on real-world software products and international projects.

• Exposure to modern technologies, engineering practices, and innovative solutions.

• Cross-functional collaboration with experienced engineers, designers, and QA professionals.

• An environment that values ownership, initiative, and the impact of your work.

Equal Opportunity Employer

Statertek is an equal opportunity employer. We value diversity and are committed to creating an inclusive and respectful working environment where everyone has the opportunity to succeed.

We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, disability, religion, sexual orientation, or background.

Explore our opportunities: career.statertek.com

Learn more about us: www.statertek.com